WEBVTT
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You know we're always saying that communication is the most important aspect of how things go good or go bad in hockey.
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I often say 10 out of 10 problems are caused by poor communication.
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So we brought our friend in, retired coach from the NCAA, pete Whitney, to help us discuss the importance of communication all the way from the NCAA level down to the might level and how we can implement different things to teach our kids how to be a better communicators and then, more importantly, what's expected of them as they get to that NCAA level.
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When you walk in that locker room, what are coaches expecting?
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So a lot of great knowledge dropped on this one.
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It's always great to have Pete Whitney on the episode.
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Also want to let you know again.
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You guys get a really nice discount over at hockeywrapperoncom when you use the code OKPH.
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You know if it's the holiday time when you're listening to this, you get a lot of things thrown at you.
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Our deal with you is year round OKPH.
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Let's dive into this episode with Pete Whitney.
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Hello hockey friends and families around the world, and welcome to another edition of Our Kids Play Hockey.
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Today, topic's going to be really important.
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Today we're talking about communication as a skill set, and if you're listening to this at the debut, it is the holiday season.
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Now this episode's going to be evergreen.
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You can listen to this year round, which means Christmas and Hanukkah in July, in January.
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Whenever you're listening to this episode, it's going to make sense.
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But for today's purpose, we're heading into the holidays.
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We're, honestly, communication has to be better than at any other point of the season, in my opinion, because the communication you do now mid season, usually tends to help you later on in the season and helping us with this conversation today, someone we've had on the show multiple times, so I'm not going to do a long introduction.
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He's one of our favorite guests to have, retired NCAA coach, pete Whitney.
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Pete, thank you for being here today.
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Three times means you get a free.
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Our Kids Play Hockey mug Pete.
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Congratulations.
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That'll be in the mail soon.
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I will not allow anyone else in my family to ever drink from that mug.
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Well, that's probably good.
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It's kind of like the Indiana Jones Cup.
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At the end, it gives you everlasting hockey life, if you have it.
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At least that's what we're told, that's what they say to sell it to us.
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But, pete, it's great to have you here today.
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Again, this is the topic I know we've discussed off of the show before and we're really going to tap into your knowledge here from the NCAA level, but also how that transcends down all the way down to might, because communication, as I said, it's a skill set and I think that there's a lot of reasons why we're not doing a great job teaching that from a societal level.
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I also think that there's a lot of finger pointing at younger people when it comes to communication about technology, and we've all said, hey, you're always on your phone, you're always on your phone.
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Well, that's the reality of the situation, right, mike?
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I'm going to throw it to you first, because Mike deals with this stuff all the time.
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Mike, why don't we just get your general thoughts on communication as a skill set?
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Let out all the frustration, mike, let us know what you think and let us start this episode with some Mike Benelli.
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Communication, so I'll get accused.
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So when I asked my own kids to put the phone down and I had the phone in my hand, that's probably like the red flag of you know that maybe you need to put your phone down.
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You've been on it for seven hours today, so I think it's so.
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There is a cosmic shift in where the perception is from my point of view, from where working with, like especially high school kids and youth players, from where they were Like I think you know kids have always been shy.
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We've always tried to teach kids to look you in the eye and shake your hand hard, like we've all like.
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These are things that were.
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And then it's even happening more now, where I did a summer hockey school where we had a mandate that the kids put their phones, you know, left them in the locker room during the lunch break so that they'd have to communicate to each other at lunch, like forcibly.
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Like that Like and it really it was there was a lot of anxiety for kids when we did this, whether they you know whether that FOMO kicked in or whether the piece of you know they don't they felt so awkward talking to another human being.
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But again, these are, these are issues that we're creating in our society and I think there is a backlash, right.
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I mean, we're seeing it over and over and over again where you know, like full schools are saying you got to put your.
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I went to a comedy concert a week ago and I had to put my phone in this like lock box, padded phone case, and you couldn't access your phone.
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You know at all, like you couldn't even, you couldn't even get, you couldn't even get to it.
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If you know, I'm sitting there going this is so odd like I'm a parent, like I got my kids are at, you know, with the babysitter, like there's no way I can communicate.
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Like it was really like it actually took a little bit of you know, a little bit for me to be like, okay, well, I'll accept this for the next hour and a half, I guess, just sitting here and hope that everything's going great.
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But you know what, pete, right, I mean we would, we would have that our whole lives.
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We just, you know you you'd get in the car and you'd go somewhere and you'd hope that there was a game on the other side of the of the trip.
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You wouldn't, you wouldn't get a text message and be like what?
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did we do before this?
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Yeah, but then we do so so it's, it's.
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It's good and bad.
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I love I'm a technology like geek, like I don't mind technology, but it is.
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It is I find myself all the time using it way too much, for too long and and really in toxic ways that don't help me in my mental state, like watching what other coaches are doing, watching what other players are performing at, and the levels are at it's, you know, wondering at, you know, instantly knowing what a score is.
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So it's, you know, and so it's really.
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It really is a challenge, because when adults can't handle it, you know, how do you expect your nine, ten, eleven year olds to handle it?
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And you know, so it's, it is.
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I think that's.
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It's what Pete's always talked about, and even off, you know, off our shows is just that you're, you're, you're.
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Now you have young men and women, adults, that you're trying to re engage with and teach in this communication piece that we think we've always had that, but it seems like now you have to be purposeful right in teaching it sure, sure, and I think to.
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I think one of the things to that I always kind of wonder is it's it's part of, it's part of technology in that, but great little.
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How necessary is it?
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And I look at that in terms of I mean, I think we've all gone.
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Maybe we're going to go, maybe it's a short trip, we're going to go from here to the store, which may be four or five miles, and we left our phone at home and the first thing is there's this wave of panic that goes over you.
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I don't have my phone.
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And then you take a breath and you say you know what?
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I think it's going to be okay, because today's generation, for sure, and potentially not even not even yours has never experienced the joy and utter panic of needing to make a phone call, driving around looking for something that was called a phone booth.
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That's right.
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Getting to the phone booth now, of course, putting the door and seeing that someone had ripped the phone off the receiver off, the rest of the phone or burned it with a lighter or something right why they?
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would do that?
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I have no idea.
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But I think you're right that that panic mode of like to me, like I don't use I don't even use a wallet anymore everything's on my phone, like my phone is right, my lifeline, like so it's like the only thing I remember when I leave the house is like oh, I got my phone.
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But.
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But I think in the context that we're talking about is not so much like the benefits of having the phone, because your 12 year old doesn't need the phone, like they don't need directions, they don't need the update on the game they don't need, you know, they don't need to have the phone.
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Like you know where I could make a pretty good excuse that I need to have my phone.
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I'm more and more important than you, you 12 year old or 15 year old, like I need it.
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But for the kids and I think I'm honestly when I, when we started coming up with this subject and I started reflecting, I just say I had the same issues with high school players back in 1990, right, right and, and you know, not talking in the locker room and not using their, using their voice to express their, their thought, and because a lot of it was like me.
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Think about the way a lot of us grew up with coaches like very authoritative.
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You do it the way I tell you to do it.
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Shut your mouth, get your job done, get in, get out and go home, where you know there wasn't that you know.
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Now we, we're begging kids to communicate with us.
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Right, and before I was like I don't want you communicating with me.
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You know, say in this so I'll make a few points here, alright.
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Number one is that I'm a big believer that things are always changing, but things are always the same, right?
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The problems within humanity have existed for all of humanity.
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It's just the environment in which they live often changes, and I think that the first step to solving any problem is always admitting that there is a problem.
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Right, and here's the truth of this situation.
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For all the hockey parents listening, I'd say most hockey parents are Gen X, millennials or zennials for those of you in that small little generation.
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Right, that's where the parents are right now and we have all grown up with, with this technology.
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So it's not the kids, it's all of us, right?
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I can't tell you how many times I've been at my kitchen table and my daughter, my son, will come up to me and I kind of tell myself Lee, you're on your phone.
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You get off your phone, like I'm just as guilty of this at times as other people.
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So I think the first step is kind of realizing look, we all do this right, to different levels, and I always say that as a parent, it's really on me to first off be conscious.
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If I'm doing that, it's very easy to zone out when your kids are talking.
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Complete nonsense to you to stay on your phone, right, but I realize that if I stay on my phone and keep looking at my phone while they're talking to me, I am just teaching them to do the exact same thing.
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So I actually very visibly put my phone down and say okay, please tell me that you have my full attention.
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So, parents, I think it's really important to do that.
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The other thing, too, is that and this is the funny part about it, mike and Pete Mike, you said it too like we've always had a hard time getting kids to communicate.
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Technically speaking, literally and figuratively, kids are better at communicating now than they ever have been in the history of mankind.
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They just do it through text or through different methods, right, you know, when we were kids, we didn't have the option to do that.
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If you were a shy kid, you were a shy kid.
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You might have lost yourself in books or a CD Walkman or a cassette player, or if you really want to go back at 8 Track.
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We probably have a few members of the audience who know that.
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One right, but there's always an escapism thing.
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Now, this is what I want to do in the episode.
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Okay, breaking this down now to hockey.
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We're bringing it back.
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We're bringing it back to the hockey.
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We're going to start at the NCAA level.
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Pete, I'm going to ask you what is your expectation of an NCAA athlete's ability to communicate?
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And parents, what I want you to do is listen and understand.
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Okay, that's kind of the standard we're trying to get to.
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Then we're going to reverse back through the age groups and talk about some actionable items you can probably start doing with those kids at those ages to get them to that NCAA level, really a professional level of communication.
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It doesn't have to be NCAA, right?
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So, pete, we're walking into your locker room.
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It's an NCAA team.
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I'm a freshman, right, a 21 year old freshman, because I played prep school, right?
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What are you expecting from me as an athlete and a student, right, student athlete?
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I'd reverse that from a communication standpoint.
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Well, I think, first and foremost, if I come in there we've obviously had conversations way prior to that, but when I come in, I expect your phone because I'll tell you not on 10 times.
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You're going to be on your phone.
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So I expect you to put your phone down right, Look up when you see me come in the room, and because I'm going to greet you and I want to see how things are going and how your day has been and how classes were, how was the lunch that day?
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How was your family, all those types of conversations, and I expect to be able to have an actual conversation with you based on you hopefully knowing that I've created a relationship with you, or I'm asking you the questions because I actually care about who you are as a human being.
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I mean, one of the things that I've been fortunate to do, I think, is having been in this game for an extended amount of time, is I've seen the days where kids would walk in the locker room and guys would kind of like turn their heads and say I hope he doesn't make eye contact.
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I'm going to pretend like I'm tying my laces, anything, so I don't have to communicate because I don't want to get yelled at Because that's how it used to be way back when it was my way or the highway, kind of saying and wasn't that long.
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Today it's so much more fun To me as a coach.
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That's one of the things that I truly miss.
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I miss sitting down and saying just what are you talking about?
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How was class today?
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One boy I knew was so excited that he was an uncle.
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It was the first time he was ever an uncle.
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This was two years ago and it was great that he can't coach.
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How's it going to take coach?
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My brother and his wife had their baby.
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I'm an uncle.
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We got a little boy.
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We got a future post university hockey player coach.
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But just him being comfortable enough to have that type of a conversation was really important to me.
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And then to see them have conversations amongst each other that, to me, is that's key.
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When I walk in the room, I don't care what they're talking about, as long as they're hopefully not on their phone, but sometimes they are, because the reality is that's how they communicate, right?
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So to tell them no, you can't do that.
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There are situations where you don't want them to do that.
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You prefer them to use another method to communicate, but I don't think you can't take that away from them because that's the way it is today.
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So if you're going to grow as a coach, you have to morph and understand that and know how that works.
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And we had group text, which were great because we knew it was how guys got them, and I did have to make the rule that you do something simple, like I think they were at that time.
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There were 26 players on team.
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I said when I send out something on the group text, I expect 26 likes.
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Right, you don't have to respond, you don't have to come back with anything, you don't have to type anything.
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Acknowledge, but acknowledge the fact that you saw what I was sending you, because you send the message that we're a group, we're a team and what you're saying is important.
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I get it.
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But isn't it, and isn't the point too that you're making, that there's a big difference between the kids communicating and looking at each other's phones and comparing YouTube videos and the night before is you know highlights, then 26 players all in their stalls with their heads down, looking and not associating with each other, right, and there's the use of that technology and that communication that the phone is not the piece that, like I'm against, it's the phone being the crutch, yeah, which is where you're not communicating with other human beings anymore and your teammates, because in a forget about everything else, we're in a team sport.
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I mean the fact that we're that.
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We need kids to get to know each other on a whole different level.
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Supporting each other and being cheerleaders for each other takes human contact.
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Right, and Mike, I think, and Pete tell me if I'm wrong.
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You know, the key to what I just took out of that is a couple of things.
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One is that there's no, nothing against the technology, there's nothing against the people.
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It's we expect high levels of efficient communication at this level.
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Right that, however you choose to communicate, it needs to be done in an efficient way that's going to be best for the team.
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And also utilizing the technology and I'll say this as a coach man group texts are one of the greatest advancements of technology history for a coach.
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I can tell you right now like I stay in touch with teams abroad through group texts.
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So it's a it's a wonderful technology.
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But the other key that you said and I don't want anybody to miss this is that as a coach and this is a two way thing it is so important nowadays to create that environment with your players where they can feel comfortable talking to you.
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High levels of trust, high levels of what Pete said.
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I actually do care about you.
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I'd like to know about your day right?
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Coaches are taking steps to do that.
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But again, two way conversation for the parents listening.
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Your children also have the ability to have that conversation back.
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And it's very, very important that when you have that conversation and Pete says to you, hey, how was your weekend?
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You don't just go good, oh, how's your family doing?
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Good, that's not what you want, right?
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You want to have there's a term conversationalist.
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Right Now, I'm not saying that a introvert has to jump up and have a 15 minute conversation with you.
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That's kind of on the coach to understand the personality of the player.
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But if you want to create we talk about this all the time in team building guys you want to create the environment where winning can take place.
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This is a big part of it.
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Trust needs to exist.
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You have to be able to know your players and what motivates them.
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Pete, I'm just like you.
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I generally care about my players.
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Now, that is a separate thing from how I decide the lineup, right?
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But I generally care, and I think when there's an understanding of that, not only is it easier to understand the lineup situation, but I think it's you put yourself as a player in a better position to be part of the team.
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Right and I phrase that I'm sure you guys have all many people listening, I'm sure have used it too is we can agree to disagree.
00:18:15.442 --> 00:18:17.479
You may come in and talk about.
00:18:17.479 --> 00:18:19.766
You know, why am I playing and not playing?
00:18:19.766 --> 00:18:20.876
Why am I playing on the power play?
00:18:20.876 --> 00:18:21.198
Why?
00:18:21.198 --> 00:18:22.161
Why whatever?
00:18:22.161 --> 00:18:23.765
Why am I not in the last five minutes of the game?
00:18:23.765 --> 00:18:28.345
I'm going to explain to you what you need to do to get there Right.
00:18:28.345 --> 00:18:53.299
And if we create that level of communication where you know I care about you you know I'm not just giving you a line, I'm actually giving you something concrete to work on that could potentially put you in that position to where you can get there, and let's see if you can get there and I want you to get there because you can get there, you make somebody else better, and if you make that player better, that makes somebody else better and before you know it, we're all better.
00:18:54.315 --> 00:18:55.681
Pro tip for everybody listening.
00:18:55.681 --> 00:18:57.220
I love what you just said.
00:18:57.220 --> 00:19:04.359
This is something I'm seeing now with younger people that I don't think I would have dared to do when I was a younger person.
00:19:04.359 --> 00:19:12.680
Right Coach gives you very direct feedback on what he or she wants you to do to succeed on their team and their lineup.
00:19:12.680 --> 00:19:19.541
And I have seen too many people just disagree Not agree to disagree, just disagree.
00:19:19.541 --> 00:19:21.980
There is a real value.
00:19:21.980 --> 00:19:26.222
A real value I'm telling parents and players listen to me.
00:19:26.222 --> 00:19:31.365
There is a real value in a coach telling you what he or she wants.
00:19:31.365 --> 00:19:37.449
They're literally giving you the answer Right and assuming they're honorable people, because I do understand.
00:19:37.449 --> 00:19:43.040
Sometimes there's there's yes, men and yes, women who just say whatever you want to hear, but Pete is a very honorable person.
00:19:43.040 --> 00:19:47.144
It is a gift when you get a coach that tells you directly what you want.
00:19:47.144 --> 00:19:53.717
You might not like the way they said it to you, you might not like what the message is, but just like the real world.
00:19:53.717 --> 00:20:01.440
When someone says you want to get from A to Z, here's the path, you just kind of have to nod your head and say thank you, and Pete, I know you.
00:20:01.440 --> 00:20:04.655
You can probably have a conversation with you about this, but you're going to.
00:20:04.655 --> 00:20:06.422
As you said, you might agree to disagree.
00:20:06.422 --> 00:20:11.143
That is part of communication as a skill is understanding.
00:20:11.143 --> 00:20:12.747
This is the way the conversation goes.
00:20:12.747 --> 00:20:17.222
All of society could benefit from this type of methodology, by the way, right.
00:20:17.804 --> 00:20:18.506
There's many of us.
00:20:18.506 --> 00:20:21.521
Yeah, that's a point too that it's really important.
00:20:21.521 --> 00:20:23.301
You make that point with the player.
00:20:23.301 --> 00:20:26.162
Like I say to the player listen when we leave this meeting.
00:20:26.162 --> 00:20:34.327
We may agree to disagree, right, you have your opinion, I have mine, but this is where I feel you need to be.
00:20:34.327 --> 00:20:37.604
This is what you need to do to get where you want to go.
00:20:37.604 --> 00:20:40.683
Do with that information as you will, because you have free choice.
00:20:40.683 --> 00:21:05.167
I can't make you, make you do anything, but it's okay for you to leave here saying I don't know if I really agree with that, and then maybe you think about it more, we can have another conversation and maybe you sway me a little bit, or I'm always happy to talk about it, because I feel like there's situations in life and there should not be problems.
00:21:05.167 --> 00:21:08.198
Problems to me, stem from situations that we're not dealt with.
00:21:09.817 --> 00:21:19.035
And for those of you who listen again, if you haven't heard Pete's episode Pete is an incredibly honorable man and a great coach, and I think one of the reasons you have had success, pete, is because of the way you're here.
00:21:19.035 --> 00:21:23.339
Hey, the door's open, let's talk about it at the right time in the right way, but I'm always here to talk to you.
00:21:23.339 --> 00:21:28.346
There's too many coaches out there still that I don't think are allowing for those conversations.
00:21:28.346 --> 00:21:34.403
It's a very my way or the highway attitude, and don't get me wrong, coaches, there's a time sometimes that can't be conversations over.
00:21:34.403 --> 00:21:37.375
This is where we're at, but you have to have that ability to be open.
00:21:37.375 --> 00:21:38.667
Now let's rewind back.
00:21:38.667 --> 00:21:40.880
We're talking about the NCAA.
00:21:40.880 --> 00:21:53.040
High levels of efficient communication is expected, that the young athletes will be able to walk in the locker room, have a conversation with the coach, acknowledge when the coach is speaking to them, and there's a little bit of vice versa with that too.
00:21:53.040 --> 00:21:56.262
Let's go back now prep school, high school level.
00:21:56.262 --> 00:21:58.721
This is where I want to start with a few things.
00:21:58.721 --> 00:22:08.488
One is that, from a societal level, we're doing a really bad job right now because we're teaching every kid that there's a left or a right, or a yes or a no.