Too Many Coaches on the Bench? Youth Hockey’s Loudest Problem.
🎙️ Ever felt like there are too many voices on your child’s hockey bench?
This mailbag episode might hit close to home. Lee, Christie, and Mike dive into a letter from a parent-coach navigating a situation many families know all too well — four coaches on the bench, nonstop yelling during games, and a sidelined head coach who isn’t guiding the staff. The result? Chaos, confusion, and kids who don’t know who to listen to.
In this honest and relatable conversation, our hosts unpack:
✨ Why “one voice behind the bench” is crucial for development
✨ How yelling instructions at kids on the ice actually makes them play worse
✨ What great coaching actually looks like at the 8U–10U level
✨ How assistant coaches can support without stepping on toes
✨ Why ego — yes, ego — is at the center of most youth hockey conflicts
✨ Simple steps teams can take this week to restore calm and clarity
✨ Why the best coaches (even in the NHL!) coach through relationships, not volume
Lee also shares personal stories about coaching roles, Christie highlights the importance of communication, and Mike brings real-world experience on how to structure a bench so kids thrive—not freeze.
If you’re a parent, an assistant coach, or the head coach trying to manage your staff… this episode is your playbook. 🏒
👉 Have a question for a future mailbag episode? Send it to team@ourkidsplayhockey.com
We love answering real questions from real hockey families.
📖 Want a written version you can reference anytime? Check out our companion blog: Why One Voice Matters: Fixing Over-Coaching and Bench Chaos in Youth Hockey
🔁 Like the episode? Share it with your team, your coaches, or your hockey board.
Your five-star reviews help the show reach more families who need these conversations.
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Hello, hockey friends and families around the world, and welcome back to another
edition of Our Kids Play Hockey. It's Lee Elias with Christie Casciano -Burns and
Mike Bonelli. Got another mailbag episode with you. I'm going to dive right into it
because the letter is a little long, but very entertaining to read. Here we go.
Hey, guys. Always enjoy listening to your podcast. I've got a coaching question for
you. Well, my friend, you've come to the right place. I'm a newish hockey parent
with an eight -year -old playing his second year in a fairly competitive well -run
organization and a 10 -year -old playing his first year with a less competitive
organization. As it was that the 10 -year -old's first year playing hockey, he was
placed on a team with a bunch of other kids who were also new to hockey, which is
great. It makes perfect sense. Because this team was made up of a lot of kids that
hadn't really played, they didn't have any coaches lined up. They sent out an email
asking for volunteers. So myself and two other parents volunteered to help out, and
the team was also assigned a non -parent coach that had been involved with the
organization for 35 plus years. I'm happy that I get to help out, learn some things
about coaching, help the kids, etc.
Now we're into the season and playing games. We have four quote quote, coaches on
the bench. The two other parent coaches who don't have any hockey experience outside
of putting their kids through learn to play are big into yelling directions at the
players while they're on the ice. And it's driving me nuts. It's non -stop. It's
getting to the point where I don't even want to be on the bench during games. I
also feel like four adults on the bench may be one too many. Do the kids really
need to get feedback from three to four people? I had imagined that my primary job
was opening the door, organizing the lines, providing some encouragement, and letting
the head coach do the real coaching in between shifts. I haven't said anything to
the head, non -parent head coach yet. I'm just not sure if or how to approach the
situation. I look at my eight -year -old's coaching situation, and it's a night and
day difference, calm and limited coaching during games. Am I being too dramatic? I
was excited to help out, but I'm tempted to only join the bench when one of the
other coaches aren't there. And before we discuss this, because I know there's going
to be a lot of listeners to go, I know this situation. This situation happens
everywhere, okay? I'm saying that because I don't want people start going into there.
Did you write our kids play hockey so they would talk about it? I am telling you,
I see this everywhere. So it's a great question. It's a very well written letter,
and I appreciate you sending it to us, sir. Great stuff. Who wants to start? Well,
I haven't seen this or experienced it, but I would say there are definitely too
many cooks in the kitchen. You need to narrow those, that coaching staff down, and
you definitely need to speak up. The only way it's going to work is if somebody
says something that says, this is not working. You can't be a silent partner here,
Because you've got to think about who are you helping the kids. That's your goal.
If the kids are not progressing, if they're not developing, if there's a bunch of
argumentative people on the bench, you've got to do your part in making that work
better. So don't be a silent partner here. That's my advice.
So when Jim wrote this about me, I really didn't think that he would have brought
this to a public forum like this. A very public forum. A top -ranked podcast,
I might add. So there's two ways to go about it. Number one is you can go in the
stands and undermine the three other people that are left on the bench and just
keep, you know, pointing out how terrible they are and, you know, saying, oh, can
you believe what they're doing here again? Look at them yelling at the kids. Do
you, you know, do you think they should be all at the kids? You know, so you
could be that person, which happens in every organization and every place in youth
hockey, right, that player or that coach that goes up to the stands and then he's
not known with a coach and you can blame the other three people for the demise of
that organization. The other way you could do that, I think depending on where your,
I don't know, stature is in the group or how well you think the maturity level is
with the other adults that are on the bench, it might be a great time to introduce
like delegation and introduce like the ability to say,
hey, if I did this, would you love to handle this? Or if I could help you with
this, would you love to handle that. And I think this way, to Christy's point,
you start having some clear definitions of who the leadership is and who is
directing, I guess, the bench and practices. I mean, I'm thinking about this guy in
games right now. I can't really imagine what practice must look like. I mean, is it
just four different people doing their own thing and throwing things out there and
coming up with a plan? It's hard to tell, right, from the letter. But in the game
situation, you know, especially at that age, that calm, cool, collected, you know,
bench is so crucial. And I think the only way you get that if you're in the
inner, you know, if you're in the inner circle already, which is hard enough to get
in for a lot of parents, you know, try to be the voice of reason by having an
adult conversation, not like two minutes before the game, but strategically maybe look
out and say, hey, you know, we should, you know, what I love to do because I'm
really good at, I'd like to do this. And maybe it's, it helps other coaches on the
bench say, well, I'd love to do this. And then at least you have a conversation
about, you know, who could be, you know, leading the group that day or on the
bench, you know, for that section of time that you have the kids. No. You
definitely need some definition there of what roles you need to play. Yeah. Well,
and look, like, I think that's important in everything in life, not just, not just
coaching. I think the players should have roles. The coaches should have roles. You
should have roles at work. I wrote a few notes here, but I want to answer this
question. He wrote at the end, am I being too dramatic? Simple answer, no, you're
not. This is an incredibly common thing. I do want to say that. And I want to use
my own experience here. This is my coaching belief. And, you know, I do mentor
coaches. So take it for what it's worth. Really great coaching takes place in games
on the bench. I coach the kids on the bench. If I'm yelling something out on the
ice, and this is a really important distinction, it is to alert the kids or make
them aware of something I don't think that they're aware of. If you are telling
them where to go and what to do, you are you are doing play -by -play, all right?
And play -by -play is not coaching, all right? I want my players to know, okay, I'll
kind of go young ages up. Like, if we're not moving, it's very common at younger
ages for kids to watch the game sometimes when they're on the ice and not be
moving. I always love telling this story. With my daughter's team, we have a word,
donuts. If you hear me yell donuts, you're not skating hard enough. And I'll tell
you what, they don't look at the bench when I yell, they just start moving, all
right? Adversely, and I love telling this story. I was telling a coach, maybe this
is a little bit of me patting myself on the back, but I told them this, don't
coach the kids on the ice, don't do play -by -played. And without fail one time, he
yelled at his kid. This was when they were nine years old, kind of yelled at his
kid to do something. The kids stopped dead on the ice and turned to the bench
while the puck went right by. right because like that was a young age just what
what what what right like they can't they can't compartmentalize that so here's the
deal coach for the person who wrote this but all coaches coach the kids on the
bench when they come off coach the kids that were on the ice or when they're on
the ice if you see the kids on the ice doing something incorrect tell the kids on
the bench what's going on don't just scream it out to the ice and i don't know
wait what i do want to say because i'm about to throw this to you Thank you.
Yeah, because Zamboni is coming around the turn and you've got a kid skating into
it. Yell, yell for him, yells loudly. Get away from the Zamboni. But I think it's
more, it's, I don't think this conversation in this particular scenario is about the
four individuals even understanding that the coaching on the bench is better than
yelling and screaming into the ice. it's more about the understanding that the one
voice on the bench is the most important piece of if I go and whisper in the
kid's ear and he gets off a shift and then the next shift the other coach goes
and whispers in the other ear and then somebody else yells something else out these
are these all these messes nothing none of this helps it doesn't even help the
coaching staff no because then I look and go wait am I wrong like I'm telling this
kid to do this, and then the mom and dad are telling the kid to do something
else. And it's really more of having an understanding that, you know, I mean,
it's like, it's like thinking about, like, if you went to your kids, imagine if
every parent went to their kids home phys ed classes, like at school. And every
time the, the phys ed teacher was teaching kickball, each parent had the opportunity
to have a conversation with their kids about kickball. Like, it's like, imagine what
that would look like. Well, for the kid, too.
You have to think about the same way, and somehow this coach has to be able to
approach his coaching partners in the same way that, like,
I can leave the bench, guys. Like, I'll go ahead and stands. I have no problem
with it. But no matter what, we've got to resolve the problem of all these voices
in these kids' ears. And if it's me, if I'm the problem, Because most likely it's
this guy's the problem, like, that's writing the letter. No, I'm kidding.
He's like, I want these other people off the bench. I'm the smartest guy on the
bench. No, no, to take this credit, he said he would leave the bench most games.
Right, so, yeah. Right. But maybe it's him saying, listen, guys, if it helps the
situation, I'll leave the bench, but somebody has to be the voice, not all of us
be the voice. And maybe it takes that one person saying, well, listen, how about
today's game? Me and Joey, we'll go sit up in the stands. You two guys take the
game. He says in the letter, there is a head coach. So I think that brings up a
good point. The head coach must provide guidance and leadership for the assistant
coaches. Yeah, but maybe the head coach is the least mature out of all the group.
I don't know. They said that there's a, there is a non -parent coach involved.
You're right. I don't know who the head coach is. But I will say this. And this
is an important one too, right? I have a lot of experience in this game now. Okay.
If I am not the head coach, that, to me, the head coach reserves the right to
make the decisions. If I agree with them or not, right? That's a tough thing for
some people to swallow. All right? If the head coach says, this is how we're
playing, it is not my job as the assistant coach to tell the kids anything
different. I can have a conversation with that head coach away from the team of, I
don't agree with this. Here's what I'd like to do. But it's also the head coach's
job to say, nope, don't agree with that. This is what we're doing. So Mike, to
your point about one voice, the head coach must provide that guidance, that
leadership, the blueprint of how you're going to play. And assistance, you really
have to adhere to that, all right? And I, because I've seen it too, Mike, where
the assistant goes, no, we're going to play this way. I mean, oh, man, is
detrimental. No, no, it hurts everybody. I mean, even even Gordon Bombay knows this.
I mean, you know, the bottom line is like, you know, you're the head coach and
your boss is your assistant coach, but you have to listen to the head coach. Right.
Like it's just, it's just like this is crack mix of dustworth. Yeah, yeah. So, so
this is just one of those things where you just have to be able to be in a
situation where somebody has to have an adult conversation. And somebody, and maybe
it's this guy willing to extract themselves right from the place of the conflict
right and then by just by virtue of that's all it's left on the bench there's only
one person talking to the kid right so do they meet as a group should this person
call a call a meeting the four of them get together well let's say there's fighting
among the four they don't get along, then you've got to go to the head of the
organization, I think, at that point. Well, Christy, I would say this. You need to
designate the top coach and an assistant coach and two have to,
can be helpers, but not coaching. Putting ego aside is one of the hardest things to
do. Sure. But I will say this, the best coaching staffs I've ever been on, and
this is at any level, communicated all the time. In fact, I've praised my son's
coaching staff from last year. We didn't win a lot of games. We talked every day.
And I wanted to write this. We had four coaches also. And there were many games.
Most games, I did not go on the bench because I felt four voices was too much.
Agree. Right? All right. And so if you, especially if you know you're a strong
voice. Like, if you know you're a strong voice and you're like, so is it better?
Is it healthier for me, sit in the stands and sit on my hands than fight being on
the bed? And people seeing my eye rolls and seeing the, like the heavy breathing.
And maybe it's better just to extract yourself in the situation and know that,
listen, I can't help anybody by being an undermining voice. And Mike, this might
shock you, but I'm a pretty dominating voice when I'm on a bench. That is a shock.
That's a shock. But here's like my boy, my wife will warn me every time like
anybody asked me to be like an assistant coach. All Mike, we'd love you to come be
an assistant coach. You don't want to be that. That ain't going to work. Well,
well, here's the thing. Where I was going with this is this. I know myself. I know
how I am on the bench, right? I'm very vocal. The head coach last year is also
like that. So I understood I do not, they don't need these two voices. Right. So
The only time I ended up on the bench was if the head coach wasn't there and I
was kind of like, I kind of replaced that spot on the bench, or if they asked me
to be there. And there were reasons for that. And when they did ask me, there was
a role, right? Like, hey, this player might need a little help. Can you focus on
this player? And I love that. I'll also say this too, that watching the games as a
coach, give, you know, you forget how much of a different perspective you get in
the stance, right, about seeing it differently. Like when you're not coaching or
you're not seeing things. And, you know, there were some great text conversations
from coach to coach with that. But just kind of to answer this person's question, I
think four coaches at this level, at this age group is too much, right? I do agree
with that. And I think you have to have that conversation. But again, Christy, to
answer your question again, yeah, the best coaching staffs talk. They converse. They
disagree. Right. They understand how to disagree. And again, they understand the
hierarchy. The head coach has the final say. If you can't respect that as an
assistant, you should not be on the bench. Right. All right. It sounds like that's
not happening in this scenario. Perhaps. I mean, look, like this, the writer of this
letter also asked, I thought I would just be opening doors and closing doors. I
mean, look, if that's your role, there's nothing wrong with that. Yeah. We need
that.
Trust me, like coaches appreciate that because the last thing I want to be doing
when I'm really coaching is opening and closing doles, right? It can become just, I
can't tell you how many times I've been in that position and there's a kid suddenly
there knocking like, coach, I'd like to get off the ice, please. I'm like, oh, my
bad. I wasn't watching this. But yeah, look, it's an interesting conversation again.
I think, again, from a coaching standpoint for the future, right? Like this team is
in the place it's in now. Coaches have these meetings, right, plan practices together
or head coach, create your practice and share it. And I'm going to say it again,
the team I'm talking about from last year was a 10 -U team, all right? A 10 -U
team was one of the best coaching staffs I've ever been on. And I've been to the
pro level, all right? Like, it's not like at the top level, they don't do this,
right? It can be done at any level you want. All right. But I'm going to say it
again, as I said in the beginning, if you're yelling at the kids on the ice and
you're telling them where to go, you are not coaching. You are not coaching. You're
telling everybody that you know, all right, for the most part. Again, if a kid is
not on the boards on a breakout, this is a common one at this age group, right?
The puck's coming out, they're not on the boards. Screaming at them, good all the
boards is, I don't know, below average coaching to me right it's they they should
have and it's and it's wrong yeah it is wrong too right like i see it everywhere
too that's not but that but that was your point earlier right that you're like you
don't know you're yelling and screaming about things that probably aren't even part
of the game anymore right so just like be be present be a cheerleader be a person
who can who can give a little bit of a vice on the bench don't give 15 pages
pages of and you know 10 minutes of whiteboarding it's not it's not being retained
it's going in and out and it's not helping anybody and a matter of fact now it's
distracting everybody on the bench not only the kid you're trying to talk to but
the four kids around you like it's just it again this is this is a 10 you hockey
team yeah this is a find a way to have fun find a way to be They're beginners.
Yeah, they're beginners. By the way, to praise every kid when they get off the ice,
whether they made a great pass or a good back check or didn't take a penalty where
they could have be a great cheerleader and just give the kid to some motivation
that might get back on the ice the next shift. Right. You know, another piece of
advice. You know, ego and, you know, ego and, you know,
trying to figure out who's the best. You just figure out how to make it an
experience that these kids are really going to remember and appreciate and develop.
Yeah. I'll give you another piece of advice that could be very eye -opening for the
coaches, especially if you have four, designates someone not to be on the bench
every game. You'd be shocked how much different you feel not on the bench watching
the kids play, right, than when you're in there and you feel like some personal
responsibility for the outcome of the game when you're not even playing in the game,
right? You know, the more, this is, this is going to make Mike laugh. The more you
coach, the more you realize how little you have to do with the outcome of the
game. When you start out, you think, man, it's on me to win this game. And then
you do it for 20 years and you realize, I got to give some structure so the
players can the game right all right also too you know i've talked about this in
previous episodes and christie you just brought it up the ego right that there's
there's there's subconscious fear that you're going to be judged if your 10 -year -old
loses this game and nobody cares all right well the best is when i watch these
coaches that that that claim to be great coaches and they're telling me what great
you know great
strategists they are and I'll watch every single game and they're down by a goal
with a minute left and there's goalie's still sitting in the net. I'm like, that's
when you actually, that's when you actually make it impact in the game. That's what
you should be yelling on the ice. Like you should be talking about like, hey, but
the next shift's going on. We have a face off in their zone. This is where I want
you to be in the zone. Like there's a lot to be said for just letting players
play. I get all that. But if you're going to claim to be a great strategist and
claim that you actually think that you're going to influence the results of a game
that actually coach like you're influencing the results of the game like do things
that that you see oh well that that player should be on the left wing not the
right wing or that player is my best defenseman but today i bet you if he's
playing wing we'd be a score go like be that coach don't be the guy who's thinking
you're out coaching the other team by having these long -winded conversations on the
bench of the kids that aren't listening to anyway. And at the end of the day,
aren't letting them just experience the joy of being out and playing. And if you're
that guy, if you're that other coach, you know, that if you're a smart enough
coach, you have three people on the bench with you, then make that person, give
them an assignment, say, coach, what I need you to do for me. Every period I need
you to keep track of turnovers. And in between periods, you're going to give me the
statistics for the kids to tell us where we get the most turnovers. Get that guy
busy. Make it be busy or her. That's great advice. I'm going to end it on this
unless you guys have other things too. We're talking about coaching. So, you know,
we say not to do this with players, but I can do this with coaches. Let's look at
the very top at the last few coaches who have won Stanley Cups, right? You got
Cooper, You got Jordan Bednar, and you've got Paul Maurice, right? Watch how they
interact with their players. Okay, I know you're not coaching NHL players at 10U,
but Cooper, super relatable to his players, super relatable, super nice guy,
hard on them when he needs to be, right, does that. Jordan Bednar, same way. Paul
Maurice comes across as a hard ass, but then you watch locker room footage of him
getting down, showing goalies, what to do, how to move, right? He's very sarcastic,
very funny. He knows when to get intense because he's dealing with NHL athletes.
People have said to me in the past, well, that's soft coaching doesn't work. Well,
they've won four, five, six, seven of the last seven Stanley Cups. All right.
Things have changed. All right. And if you think yelling, just one last piece of
perspective, Meet the kids where they're at. I can't imagine, keeping in mind, I
never played a U -10 U -Hockey. I didn't start until I was 12. I try and put
myself in the place of a kid that the coach is yelling at me. My parents are
yelling at me. My teammates are all over the place. Everyone's yelling at me. What
to do? I mean, how are they supposed to compartmentalize that? And you know what
ends up happening? They will find a voice they listen to at some point out of out
of admiration or fear right and and that's just typically where they're going to end
up going i don't think the fear response is the right response anymore i think most
of us grew up in a time period if you're over 40 where that was the way things
were done we had no idea what mental health and mental fitness was at that time
none right now we have a clue, and I wanted to say this. Statistics show,
and I can share this report. Kids who are yelled at and demeaned by their parents
are not ending up being the tough kid anymore. They are becoming the shy kid,
the introverted kid, the kid who moves away from the sport. That's the world we're
in today. All right? And people say, well, back in my day, that didn't happen. Back
in our day, we didn't know what a concussion was. We thought it was a day -to -day
injury. Things have evolved, and we have to evolve, too. Seven of the last seven
Stanley Cup champion coaches coach this way. And you can too by listening to our
kids play hockey, the most wonderful show on the plan. No, Mike, Christy, was there
any other final thoughts before I close this out? Yeah, that's, I love that. That's
a great way to add that.
Yeah. We've learned a lot, haven't we?
And hopefully people listening to, especially the coaches. So take a look at your
bench. And after we've just had this conversation. And if things kind of red flagged
to you, take time to resolve it. This is, it's not too late. Even if you're in
the middle of the season, you can become better coaches. You can become a better
assistant coach, better parent, pitching in, helping the coaching staff.
So that's what it's all about. We're lifelong learners. Lifelong. I love that. Mike,
your final thoughts. Yeah, just if you're the head coach of this team, manage your
staff and just find the best, you know, people that can do the best things that
can help you. And if they can't help you, then ask them to go up in the stands.
That's it. Make it easy. Mike Bo knows. I'll say this as final two.
I want to thank the person who wrote this letter for being vulnerable enough to
write this. This is a very common situation in hockey. I'm really glad you wrote
this letter and really explained it well. And I'm going to do this again. You
asked, am I being too dramatic? It may be apropos, but we'll edit on this. You're
not crazy. The hockey world is crazy. All right. Thank you so much for this letter,
my friends. And if you have a letter, you want to send us, email us, team at our
kids, playhockey .com, or in the link accompanying this episode, sorry, in the
description accompanying this episode, there's a link. Tap on that, let us know who
you are, where you're from. Ask us anything. We love having these discussions. And I
think we just proved, my friends, that there's a lot of people out there with
questions like this. Ask them so we can discuss them. We don't always think of
these things, right? Right? And it just shows you, like, these are the conversations
we need to be having. And I'm so thankful Mike is, Christy, is too, that you let
us kind of lead those conversations for you, okay? That's going to do it for this
edition of Our Kids Play Hockey. Share the episode, like it. Make sure you give us
five -star reviews on Google, on Apple, on wherever you listening to Our Kids Play
Hockey for Christy, for Mike. I'm Lee. We'll see you on the next episode, everybody.
Have fun. Play hockey. Enjoy your day. Take care. We hope you enjoyed this edition
of Our Kids Play Hockey. Make sure to like and subscribe right now if you found
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thanks so much for listening to this edition of Our Kids Play Hockey, and we'll see
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